Customer Support
Backed by Over a Century of Service
Our commitment doesn't end at delivery. Franklin Miller provides comprehensive post-sale support to keep your equipment running at peak performance for decades.
Every Franklin Miller machine is built to last — and our dedicated service team ensures it does. Whether you need a replacement part, emergency field repair, or a tailored maintenance program, we're just a phone call away. With a Franklin Miller processor, you'll receive free technical support for the life of the machine.
100+
Years of Service
24hr
Response Time
OEM
Genuine Parts
What We Offer
Complete Equipment Support Services
From day one through decades of operation, Franklin Miller stands behind every piece of equipment we build.
Customer Service
Phone and email support from knowledgeable representatives who understand your equipment and application. Order tracking and coordination for all service requests.
Spare Parts
Genuine OEM replacement components manufactured to original specifications. Rush and emergency shipping available to minimize your downtime.
Preventative Maintenance
Scheduled inspection programs tailored to your equipment and operating conditions. Proactive service to prevent unplanned downtime and extend equipment life.
Field Repairs & Service
Factory-trained technicians available for on-site diagnostics, repairs, and emergency response. Rapid deployment to get your operations back online.
Startup Support
Post-installation verification and commissioning services to ensure your equipment is operating correctly from day one.
Training
Operator instruction, safety procedures, and maintenance training programs customized to your team and equipment configuration.
O&M Manuals & Technical Documentation
Need operation and maintenance manuals, parts lists, or technical drawings for your Franklin Miller equipment? Contact us with your model and serial number and we'll get the documentation you need.
We're Here When You Need Us
Need Parts or Service for Your Equipment?
Our service team is ready to help with spare parts, field repairs, maintenance programs, and technical support for all Franklin Miller equipment.